How can I withdraw money from my account?

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To withdraw your funds in our app please go to 'Account' > 'Payments' > 'Withdraw'.

Once you select the amount that you would like to withdraw, you will be presented with a list of payment methods that are available to withdraw your funds to. If you have multiple options, please ensure your preferred method is selected and then click ‘Confirm’.

To make a withdrawal on our web platform go to 'Settings' > 'My account', select the account and click on 'Withdraw' or go to 'LIVE' > 'Withdraw Funds'.

If there are no deposit methods available to withdraw funds to, please check the ‘My requests’ section of the platform to ensure there are no outstanding actions required.

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