What type of document can I provide to prove my address?

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As a valid proof of address, we accept one of the following documents issued in the past three months:

  • Utility bills: Water, gas, electricity, television services, landline phone, landline internet bills
  • Bank statements (including screenshots of mobile/online banking and bank letters)
  • Mortgage statement
  • Residence certificates
  • Credit/debit card statements
  • Tax statements or local authority tax bills
  • Government-issued documents such as notices, election invitations, etc.

Please ensure that all four corners of the document are visible.

How to upload your document

  • In the app: Go to Account > My requests, or use this link
  • On the web platform: Click LIVE or DEMO in the top right corner, then select My requests, or use this link

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