My account

Account settings

• How can I reopen my account?
• Is it possible to change the currency of my account?
• How can I unsubscribe from your newsletter?
• What is two-factor authentication (2FA)? How can I enable 2FA?
• How to restore account access if you have issues with 2FA?
• How can I restore my password?

Account types

• What are swap-free accounts? Do you offer swap-free accounts?
• What would I need to qualify as a professional client?
• What is a retail client?
• How do CFDs compare to Spread Betting?
• What is Spread Betting?
• What account types are available?

Update account details

• I've moved countries. I now live abroad. How do I update my details?
• How can I update my address?
• My date of birth is incorrect - need to update?
• How can I update my personal details on my account? I'm now married and changed my name/surname
• How can I change the phone number on my account?
• How can I change my email address?

Opening an account

• How do I open an account?
• Can I have more than one account?
• In which currencies can I open an account?
• How can I change my password?
• What is the minimum age to start trading?

Closing your account

• How can I close my account?

Verification

• Why has my account been blocked?
• How do I upload documents?
• Why do I have to provide a proof of identity document?
• What documents can I provide as proof of identity?
• What type of document can I provide to prove my address?
• How long does it take to verify documents?

See all 9 articles

API

• What does a Custom password field mean during the API key generation process?
• How can I pause or launch an API key?
• How can I view more information about the API key?
• How to start using Capital.com API?
• Which kind of APIs do you have?
• Can I use Capital.com API on the Demo account?

See all 14 articles