Why has my trade been closed?

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If your trade(s) have been closed by Capital.com it's likely due to you being on a margin call. To prevent you from incurring a negative balance, Capital.com can partially or fully close your trades if your account equity doesn’t meet the margin requirements. Please click here to find out more information about these requirements.

Please make sure you maintain the necessary capital in your account to keep your trades open.

If the position closed is in a share, then it’s possible that the company has undertaken a corporate action event. Please check if you have received an email explaining the detail on this, as each event can vary in nature.

If you're still unclear of the reason your position has closed, please contact us by chat through the app or on the platform or by emailing support@capital.com.

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