How to make a complaint?

Have more questions? Submit a request

We’re really sorry that you aren't happy with our products and/or services, and will do our best to resolve your issues as quickly and thoroughly as possible.

You can raise a complaint directly through the form on our website. You’ll also find our complaints procedure here.

Alternatively, you can contact us on Live Chat, call on +44 20 3097 8888 or email us at

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